i bought 2 new tires on the front of my car in oct 2011.In Decembe 2011 i had to take my car back up to salisbury tire which sells firstone tires bc one of the tires had a bubble in the side wall.
When i took it up there they told me it wasnt a defective tire that it was a indention. I told them i know what a bubble looks like and that it was a bubble. The next day the same tire is now lossing air, so i took it to another cerified mechanic to confirm if was indeed a bubble or a indention. Sure enough he comfirmed that it was a defetive tire and to take it up there right away to have replaced.
So i took it back up there they indeed changed the tire and once my car was ready they said to me that i would need to pay for the new tire! Not only did i get really upset i told him to take the tire back off and put old one back on. That i would see them in court. Keep in mind the tire with the bubble had only 5000 miles on them!
I walked out side to call the other mechanic and my boyfriend i guess they had a change of heart they told me to dont worry about it take my keys (which he threw at me).I would highly recommend not buying a firestone tire but if you are in powhatan va and need tire i would walk before buying a tire at that store again!
Review about: Auto Service And Tires.